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Our Details
Glide Surf & Snow Travel Ltd is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. We comply fully with the Data Protection Act 1998, the Privacy and Electronic Communications Regulations 2003, and all applicable legislation, including the UK GDPR.
OUR CONTACT DETAILS
Name: Glide Surf & Snow Travel Ltd
Websites: www.glidesurf.travel / www.glidesnow.travel
Email: hello@glidesnow.travel
Phone: +44 7737 213373
Registered Office:
Glide Surf & Snow Travel Ltd
85 Great Portland Street
First Floor
London
W1W 7LT
UK
THE INFORMATION WE COLLECT AND HOW WE USE IT
When you enquire about a surf or snow trip, we may collect details such as your name, telephone number, email address, travel dates, package preferences, and the number and type of travellers in your party.
We use this information to:
- Process enquiries and bookings
- Share necessary details with trusted suppliers (such as resorts, charter boats, or guides)
- Improve our website, products, and services
- Carry out research and analysis via customer service agencies
- Contact you for feedback and, where you have consented, provide information about offers or new services
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
COOKIES AND OTHER TRACKING TECHNOLOGIES
Cookies are small text files placed on your device when you visit our website. They help us improve your browsing experience and understand how our site is used.
We use:
- Session cookies – deleted after each visit
- Persistent cookies – remain until you clear them
- Third-party cookies – such as Google Analytics, to help us measure website performance
You can manage or disable cookies in your browser settings. For more information, visit www.allaboutcookies.org.
SALE OR TRANSFER OF BUSINESS
If Glide Surf & Snow Travel Ltd is sold or merged with another business, your personal data may be shared with our advisers and the new owners.
UPDATING YOUR DETAILS
If your personal information changes (e.g. new email address or phone number) or you wish to cancel your registration, please contact us at hello@glidesnow.travel.
YOUR CONSENT
By submitting your information, you consent to the use of that information as set out in this policy. Any changes will be posted on this page and, where appropriate, notified to you by email. Continued use of our services signifies your agreement to these updates.
MARKETING PERMISSIONS
We will send you from time to time special offers by email but we will not do so without your consent. If you do not wish to receive any further email from us please email us at hello@glidesnow.travel. Please ensure you include your full name and email address.
YOUR DATA PROTECTION RIGHTS
Under data protection law, you have rights including:
- Access – request copies of your personal data
- Rectification – request correction of inaccurate data
- Erasure – request deletion of your data in certain cases
- Restriction – ask us to limit processing in certain circumstances
- Objection – object to how we use your data
- Portability – request transfer of your data to another organisation or to you
We will respond to any request within one month. To exercise these rights, contact us at hello@glidesnow.travel.
HOW TO COMPLAIN
If you are concerned about how we handle your personal data, please contact us first at hello@glidesnow.travel.
You also have the right to complain to the UK Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: www.ico.org.uk
